His talk will cover more about conversational intelligence (or chatbots as we colloquially call this) which is changing the way businesses around the globe are interacting with the customers.
Govind will also draw your attention on how chatbots are reducing human workflow on support centres, and how it’s going to be a common aggressive marketing initiatives down the road. Briefing some interesting facts and thoughts about Chatbots, its history, few tools, couple of design principles and a demo of creating a MVP chatbot.